Agentics / Tech Things: Tokenmaxxing is dead, long live tokenmaxxing
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Generally speaking, if you spend tens of thousands of dollars on something, you want to see something come out on the other end. Some return on investment.O sure, not always. I’ve previously said that selling to consumers is sorta funny because they love spending money on things that waste time or actively cause pain. This is part of why the gambling apps are so popular these days. Why yes, I’d love to spend $100 on betting that Wemby scores a 3 pointer while doing a handstand and singing the national anthem in French.1But for businesses? I’ve basically never heard a business leader say that they were going to set a bunch of money on fire because it made them feel good, at least not the same way a whale will spend thousands on Genshin Impact gatcha pulls. Like, imagine if some serious business leader, like, idk, Mark Zuckerberg, decided to announce that Meta was going to burn money. He could do that. He’s got the voting shares. But it would be a bit silly, wouldn’t it? I generally think if you’ve gotten to the point where you’re running really big really important companies, you mostly aren’t doing things for kicks, with one big exception.If you haven’t heard, tokenmaxxing is (was?) a phenomenon where executives accidentally encouraged their employees to burn a bunch of tokens on useless tasks. The canonical example of this is, by complete coincidence, Meta, which has been thoroughly skewered for tying performance evaluations to the amount of token usage per person. Obviously, obviously this was going to lead to people just burning tokens on nothing. One of my friends at Meta reported that they literally would just have two agents talking to each other throughout the day to get her token numbers up.This was such an obvious outcome that many people rounded this off as “these business leaders are really dumb because they decided to burn a bunch of money on tokens without expecting any return.”I understand why that’s a tempting take, because that is kinda sorta what the public face of a lot of this was. But I’m going to do my favorite thing in the world, which is be a bit contrarian. It wasn’t that “executives accidentally encouraged their employees to burn a bunch of tokens on useless tasks.” Rather, “executives purposely encouraged their employees to burn a bunch of tokens on useless tasks.
”I work with a lot of teams on figuring out how to use AI effectively. A few months ago, there were a lot of people who were extremely resistant to using AI tools at all. Senior people, people that had a lot of respect in the organization. It was very difficult to convince these folks to use the tools. And when you did, they would often accidentally (or purposely?) use the tools in a way that would obviously lead to weird or bad outcomes.2 Not just the seniors!One way to think about the top down tokenmaxxing policies is that this was a technique by executives to break through. Yes, it was obviously a blunt force policy, but sometimes you need blunt force to break through a wall.Of course, that was the situation a few months ago, when there were still holdouts. It’s now a few months later, and the tokenmaxxing policies had their intended outcome: everyone is using AI to code, at least a little bit. Most teams haven’t yet figured out how to build their own Ramp Inspect or Stripe Minions (if that’s you, reach out — we can help!) but basically everyone is at least using cursor in the side bar. Which, of course, means that token spend has gone way up. Unfortunately, but probably not unexpectedly, the increase in token spend has lined up with both OpenAI and Anthropic trying to go public. Both companies have limited the amount of juice their subscriptions provide while jacking up their API pricing. Token subsidies are increasingly vanishing. So now the incentives are mostly gone and the cost is way up and, of course, teams are starting to roll back their unlimited-token-spend policies. All of this to say, tokenmaxxing is dead.Except…maybe not.The promise of AI tools generally is that you can have them run without human supervision to accomplish really hard and really tedious tasks that still need to be done. The big code migration, doing research on all your competitors every morning, keeping up with the stream of inbound and outbound — these are all things that people mostly hate doing and want AI to do.Up until recently, though, you couldn’t reliably have an AI run for long periods of time. If you tried, you would notice that small errors introduced by the models (including hallucinations) would take on a life of their own and eventually become irreversibly embedded into the project.
In the business we called this “compounding error.” It not only required a fair bit of human supervision, it also kept token costs low because there was little benefit in running agents 24/7 to begin with. Like, what’s the point of running a little demon in your computer over night if the thing is just going to tear up all your hard work? If spending more tokens results in worse work, you obviously aren’t going to spend more tokens!That’s no longer true. We’ve entered a different regime, where spending more tokens generally results in better results. We call this “compounding correctness” — the more tokens you spend on getting a task correct, the more likely you’ll get a good outcome. We talked about this a bit at the last in person Agentics meetup:Compounding correctness flips the calculus. If more token spend leads to better outcomes, then you’re going to want to spend a lot of time running tokens. Which sure as hell sounds like tokenmaxxing to me! The original incentives to tokenmax are gone, but eventually folks will realize that a new and more powerful incentive has take its place.We’ve already seen some of this take place in the cyber security world:Last week we learned about Anthropic’s Mythos, a new LLM so “strikingly capable at computer security tasks” that Anthropic didn’t release it publicly. Instead, only critical software makers have been granted access, providing them time to harden their systems.…This chart suggests an interesting security economy: to harden a system we need to spend more tokens discovering exploits than attackers spend exploiting them.AISI budgeted 100M tokens for each attempt. That’s $12,500 per Mythos attempt, $125k for all ten runs. Worryingly, none of the models given a 100M budget showed signs of diminishing returns. “Models continue making progress with increased token budgets across the token budgets tested,” AISI notes.If Mythos continues to find exploits so long as you keep throwing money at it, security is reduced to a brutally simple equation: to harden a system you need to spend more tokens discovering exploits than attackers will spend exploiting them.You don’t get points for being clever. You win by paying more. It is a system that echoes cryptocurrency’s proof of work system, where success is tied to raw computational work.
It’s a low temperature lottery: buy the tokens, maybe you find an exploit. Hopefully you keep trying longer than your attackers.Fable is, tragically, gone now. But the underlying concept here still remains.This is also in part why people are suddenly so excited about ‘loops.’ Boris Cherny, the creator of Claude Code, got up on stage and said ‘loops’ and everyone freaked out. The basic idea behind loops is that you run an agent until it reaches the end of its turn, and then when it finishes you simply restart the same prompt. With a bit of cleverness you can take a pretty heavy specification and automatically have the agent split it into parts and solve it over time. No human supervision required.Is this some new thing? No, not really. The loop concept has been around since literally last July. It used to be called a “Ralph Wiggum loop,” but as the industry has matured so has our sense of humor and the ‘Ralph Wiggum’ part was dropped.There were ways to get loops to work, but it was hard. You had to think a lot about how to prompt the agent, which in turn required a pretty deep familiarity with how these things work. Now, though, it’s easy. Compounding correctness makes it easy. You can basically prompt the LLM however you want and to a first approximation, it will do better every iteration of the loop. So is tokenmaxxing really dead? Maybe temporarily, but long term I don’t think so. Teams that are at the cutting edge are currently building or have built the infrastructure necessary to run agents 24/7. It’s only a matter of time before the bigcos realize that the cost benefit has shifted again.The real winners here are the open model platforms. Tokenmaxxing the top labs will never stand up to any amount of CFO scrutiny. As open models get better, it will become more popular to simply run those in a loop. That was the core thesis of Rohan’s talk above. If Claude gives you 1.1x improvement per iteration, and GLM 5.2 gives you 1.05 improvement per iteration but costs ~5x less, you can just run the second loop 5x more times and it will be better.
The last thing I want to mention here is that some of the ridiculous token spend is downstream of a serious misunderstanding of the best way to use these tools. Before coding agents really took off (thanks in large part to much better harnesses like Claude Code), lots of people were making their own custom agents. And that was legitimate work! You had to think about this stuff as if it was…well, software. There was an art to figuring out the tools and the prompts but the core of it was still just software, even if it was supported by ‘AI native’ frameworks like Pydantic or Langchain.You can’t fit a square peg into a round hole. Executives across the board saw this style of building agents, went “o, this is just a more flexible zapier workflow,” and proceeded to demand data processing pipelines that could do one-off tasks that were ‘agentic’ instead of building those same pipelines in good ol’ deterministic code. ‘I need to do data labeling, so I will build a data labeling agent’, that sort of thing.Now, relying on an agent to do some of this stuff is already going to be significantly more expensive than just doing a workflow automation. But the bigger issue is the accuracy: none of these ‘agents’ ever really took off, because they were never as correct as a deterministic pipeline would be.If you’re committed to using agents but want to reduce the cost of hallucinations and things, what do you do? Why, you build another agent! A ‘quality checking’ agent, or something like that. And what if that agent gives you errors? Well you’ll just build another! And now you have 3x the token cost, enjoy!The story of tokenmaxxing is, again, one of RoI. That story didn’t just play out at the bigtechcos. It also happened at a less advanced scale at companies all over the country — companies who poured billions into random agent pipelines built by one off consultants that unfortunately never really quite worked all that well.Notice that these are actually two different kinds of tokenmaxxing.The first kind is ‘spend a lot of money on tokens for your developers‘. Here, devs are using tools like Claude Code and figuring out how to run things in loops and using a lot of tokens to do it. Ostensibly this is a good use of money because it’s making the engineers themselves more productive.