Ninth Circuit Panel Goes Out of Its Way to Question Section 230–Doe v. Meta

[I’ve been sitting on this ruling for almost a month because blog posts like this are time-consuming and emotionally draining to write. It may not look it, but this post took about 6 hours to write.] This case involves a terrible tragedy: genocidal violent attacks on the Rohingya minority in Myanmar at the beginning of the 2010s. The plaintiffs sued Facebook for its role in the attacks, such as its alleged algorithmic turbocharging of rage content posted by its users. Despite the tragedy, the facts sound like a straightforward Section 230 situation. However, the lower court didn’t rely on Section 230 to dismiss the complaint. Indeed, Section 230 isn’t mentioned a single time in the district court dismissal, part of why I never blogged that opinion. Instead, the district court dismissed the case solely on statute of limitations grounds (“the Court determines plaintiffs’ claims, having been brought in 2021, were filed outside the applicable two-year statute of limitations”) without mentioning Section 230 even once. The panel acknowledges that this case did not present itself to the Ninth Circuit as a Section 230 case: “Because the district court dismissed Plaintiffs’ claims as untimely, it did not reach the Section 230 issue.” Given that Section 230 is nowhere to be found in the lower court opinion, the Ninth Circuit could have affirmed the lower court on statute of limitations grounds. Or, if it disagreed with that ruling, it could have reversed the lower court’s ruling and remanded the case to the lower court to evaluate other aspects of the case, such as Section 230. This panel did neither. The Ninth Circuit panel’s opinion doesn’t engage with the statute of limitations issue at all, i.e., it doesn’t indicate if the lower court was right or wrong on that topic. Instead, the Ninth Circuit panel requested the parties file supplemental briefings on Section 230 grounds (remember, the plaintiffs couldn’t initially appeal on Section 230 grounds because the lower court didn’t mention Section 230 at all) and then conducted its own de novo application of Section 230 without any guidance at all from the lower court. In other words, the Ninth Circuit panel didn’t have to discuss Section 230.

IT WENT OUT OF ITS WAY TO DO SO. The panel then raised Section 230 on its own initiative and then criticized Section 230’s application as a problem–even though Section 230 didn’t dictate the outcome at the lower court. The panel’s issue-seeking is a blazing red flag of judicial activism. (Also, the panel opinion isn’t very transparent about why it chose to discuss only Section 230 and entirely ignore the lower court’s statute of limitations ruling. It treats Section 230 as a critical-path item without disclosing that the panel went off-road to address it. The panel disingenuously says “Meta renews its Section 230 arguments on appeal,” which is because the Ninth Circuit requested supplemental briefings on 230). * * * The plaintiffs argued that Myanmar law, which doesn’t contain Section 230 immunity, should govern instead of US law. The panel rejects this argument: The United States’ interest in applying Section 230 is clear. Imposing liability on Meta for its actions as a publisher would frustrate Section 230’s purpose of “promot[ing] the continued development of the Internet and other interactive computer services.”… Myanmar’s interest in protecting its citizens from harmful attacks and misinformation on Facebook, while real, is insufficiently incorporated into the positive law of the country. Myanmar’s interest therefore does not predominate. For these reasons, even if we could or should consider Myanmar law, Section 230 applies I am not a conflicts-of-laws expert, so I don’t know if the court’s methodology or conclusion is unusual. The fact that Section 230 protects a U.S. company being sued in the U.S. seems intuitive to me, even if the plaintiffs are foreigners and the offline harms took place in a foreign country. For more on Section 230’s extraterritorial application, see Prof. Chander’s paper. In his self-concurrence (discussed further below), Judge Nelson says this part of the panel opinion (which he wrote) wasn’t necessary because Section 230 is a federal law, so it preempts any of California’s choice-of-law provisions. He has nine citations to the Federalist papers in this section, so he’s still living in the eighties (the 1780s).

* * * The panel says that Section 230 applies to the plaintiffs’ claims, despite the plaintiffs’ invocation of the standard workaround arguments. The panel says: Plaintiffs characterize Meta’s duty as one of product design—that Meta should not have built Facebook in a way that boosted incitements to violence. Still, the alleged defects relate to Facebook’s core design as a publishing platform, particularly how Facebook promoted or downplayed third-party posts using algorithms. Under our case law, matching users with content is publishing conduct, even when the user has not requested the content. [cites to Doe v. Grindr, Dyroff, Carafano, Barnes] This is a powerful statement: “matching users with content is publishing conduct.” This reinforces that Section 230 should not just apply to the substance of third-party content, but it should also apply to decisions about how to present that third-party content. It reminds us that “product design” choices by speech venues are synonymous with editorial decision-making, so “product design” claims against speech venues should implicate Section 230. The plaintiffs tried several arguments to advance its design defects theories:

“Meta did not do enough to screen and moderate content” => “Asking a platform to monitor and review third-party content goes to Section 230’s core.” Trying to fit into Doe v. Twitter’s “reporting infrastructure” exception, the plaintiffs highlighted that Facebook lacked a reporting function in the native language. =>  “Plaintiffs mentioned the alleged English-language reporting issues only once in their opening brief. Plaintiffs did not discuss the effect of Section 230 on their reporting infrastructure theory in their reply brief. Plaintiffs have forfeited any argument about their reporting infrastructure theory.” “Facebook’s promotion of posts is inextricably (even circularly) linked to the “social rewards” reflecting third-party engagement.” => “The encouragement provided by social rewards ultimately depends on third-party engagement and content. This dynamic is true even though Plaintiffs try to frame the issue as a matter of product design….Calling Facebook a “product” rather than a publication platform only obscures the point that Meta “published user-generated speech that was harmful” to Plaintiffs.”

A reminder: just because a service adopts a term with potential legal significance like “product” doesn’t mean the service has made an admission against its interest.

See the Prager U v. YouTube case and its discussion of “public forum.” The plaintiffs also tried the Anderson v. TikTok argument, i.e., the algorithm is Facebook’s first-party content. The court responds: “Facebook’s promotion of engagement-driven content through the 2009 recommendation algorithm must be characterized as recommending and matching conduct. We have already decided that such conduct is the work of publishers, rather than a platform’s own content or messaging.” The panel also discusses the Roommates.com exceptions, saying: The system of social rewards that Plaintiffs complain of is, “on [its] face, neutral.” There is no plausible allegation in the complaint that the Facebook algorithm specifically treated anti-Rohingya content differently than any other third-party content. What’s more, nothing in the complaint plausibly alleges that Meta singled out or selected violence-prone users to post violent content…. Even if the Facebook algorithm and system of third-party feedback and “social rewards” encouraged the posting of content, nothing about the platform’s design contributed to what made those posts illegal or actionable…. the algorithm does not change our calculus or count as a material contribution. The plaintiffs also tried the decades-old argument that 230 only protects publishers, not distributors. Citing Calise, the panel replies: This is a distinction without a difference. We have expanded Section 230 and “discarded the longstanding distinction between ‘publisher’ liability and ‘distributor’ liability” that existed at common law. The panel concludes: Meta created Facebook, an interactive computer service. That service recommended content to users to maximize engagement. Under our precedent, that is publishing conduct that does not materially contribute to or develop the underlying content. Plaintiffs believe that Facebook’s design, coupled with the darker elements of human nature, caused real-world harm. But Section 230, as we have interpreted it, bars their claims, and we cannot hold Meta “responsible for the unfortunate realities of human nature.” * * * If the panel stopped there, the panel opinion would be what I consider to be a fairly straight-down-the-middle Section 230 opinion. The plaintiffs generally tried routine “product design” and “but the algorithms” arguments, which the Ninth Circuit has repeatedly rejected and rejects again. The case involves tragic facts, but the requested redress is outside the law’s boundaries.

The ruling also casts significant doubt on the social media addiction rulings regarding Section 230 in several ways. However…at the end of the panel opinion, the judges don’t stop talking. All three judges express support for en banc review of Section 230. Judges Berzon and Fletcher’s Concurrence This concurrence starts by saying that this ruling is a textbook Section 230 case: We are bound by Ninth Circuit precedent addressing the scope of section 230 immunity, which requires the conclusion we reach here: The plaintiffs claims’ challenging Facebook’s algorithmic design seek to treat Meta “as the publisher or speaker of any information provided by another information content provider,” so section 230 provides Meta with immunity However, these judges think there should be an algorithmic exception to Section 230: I nevertheless continue to think that this Court’s precedent has unduly expanded the scope of section 230 immunity. For the reasons persuasively outlined by Judge Katzmann in his partial dissent in Force v. Facebook, 934 F.3d 53 (2d Cir. 2019), cert. denied, 140 S. Ct. 2761 (2020), and as I stated in my concurrence in Gonzalez v. Google LLC, 2 F.4th 871 (9th Cir. 2021), vacated, 598 U.S. 617 (2023), “if not bound by Circuit precedent I would hold that the term ‘publisher’ under section 230 reaches only traditional activities of publication and distribution—such as deciding whether to publish, withdraw, or alter content—and does not include activities that promote or recommend content or connect content users to each other The logic flaw ought to be obvious: Judge Berzon believes the “traditional activities of publication and distribution…does not include activities that promote or recommend content or connect content users to each other.” But promoting and recommending content is one of the most central publication functions. Every publication decision is an act of prioritization–it elevates some content for greater attention over all other content that isn’t published. Further, book publishers don’t just publish books and then store them in a warehouse; they go out and promote the availability of the books so people will actually buy and read them.