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Claude.ai unavailable and elevated errors on the API

▲ 297 points 256 comments by shorsher 4w ago HN discussion ↗

Pangram verdict · v3.3

We believe that this document is fully human-written

4 %

AI likelihood · overall

Human
100% human-written 0% AI-generated
SEGMENTS · HUMAN 1 of 1
SEGMENTS · AI 0 of 1
WORD COUNT 175
PEAK AI % 4% · §1
Analyzed
Apr 28
backend: pangram/v3.3
Segments scanned
1 windows
avg 175 words each
Distribution
100 / 0%
human / AI fraction
Verdict
Human
Pangram v3.3

Article text · 175 words · 1 segments analyzed

Human AI-generated
§1 Human · 4%

Resolved This incident has been resolved. Posted Apr 28, 2026 - 19:15 UTC Monitoring We are seeing success rates across all services return to normal, and are monitoring closely to prevent any further issues. Impact occurred from 17:34–18:52 UTC. Posted Apr 28, 2026 - 18:59 UTC Update We are continuing to work to resolve the issues preventing users from accessing Claude.ai, and causing elevated authentication errors for requests to the API and Claude Code. Posted Apr 28, 2026 - 18:33 UTC Identified We have identified an issue resulting in elevated errors on the Anthropic API, as well as issues accessing Claude.ai, including log-in paths for Claude Code. We are working to resolve these issues, and will provide an update as soon as possible. Posted Apr 28, 2026 - 17:51 UTC Investigating We are investigating an issue preventing users from reaching Claude.ai, and will provide an update as soon as possible. Posted Apr 28, 2026 - 17:41 UTC This incident affected: claude.ai, Claude Console (platform.claude.com), Claude API (api.anthropic.com), Claude Code, Claude Cowork, and Claude for Government.