This is a story of a Figma bug

Marcin Wichary 20 May 2021 / 28 tweets / 19 photos This is a story of a Figma bug that wasn’t a bug at all This is an archive of a Twitter thread from 2021. On that day, Figma allowed various people working there to do a “takeover” of their social account, and I was one of these people. This is a story of a Figma bug that wasn’t a bug at all. In November of 2019, one of our users reported this: 3.9K / 1.7K / 20 May 2021 / 1:25pm In short, pressing Shift+2 using one key worked, but pressing Shift+2 using the numeric keypad key didn’t. Curiously, the bug only happened on Windows, and not on a Mac. 121 / 4 / 20 May 2021 / 1:26pm Turns out this bug goes back all the way to… 1977. This was the time when IBM, the #1 computer maker of that time, continued their attempts to conquer the burgeoning small, personal computer market. (Before, most of their computers looked like the one below.) 201 / 17 / 20 May 2021 / 1:27pm In 1977, they released IBM System/34 – a “small computer” for small businesses – with a keyboard and display called 5251. 107 / 20 May 2021 / 1:28pm System/34 was still be a pretty pricey machine, costing 5 or 6 figures. Part of that hefty price was a beautiful beam spring keyboard – with the numeric keypad on the right, but arrow keys on the very left. (Arrow keys were not as important in computers around then.) 107 / 1 / 20 May 2021 / 1:29pm Then, in 1980, IBM released another computer, called System/23, or Datamaster. This one you could lift and carry, although you should still be careful (it was almost 100 lbs!). It was also much cheaper, coming in at $9,000. 102 / 2 / 20 May 2021 / 1:30pm The machine looked like this. The company reused pretty much the layout of the IBM 5251 keyboard… although it came sporting a new design language, and then-brand-new buckling spring switches. 94 / 1 / 20 May 2021 / 1:32pm As far as I know, the machine wasn’t a huge success. But the one that followed, IBM 5150 from 1981, was. You might have heard it by its more common name: IBM PC. 113 / 5 / 20 May 2021 / 1:33pm IBM PC was a pretty fast project, so the designers decided to just grab the keyboard from the Datamaster verbatim, and just change the functions of some keys. The left block was replaced by function keys, and the arrow keys were moved to the right. 103 / 1 / 20 May 2021 / 1:34pm The arrow keys were more important then than in 1977, to navigate spreadsheets (also brand new!) and menus. But the limitations of the 5251 layout meant they had to share space with the numeric keypad. 89 / 1 / 20 May 2021 / 1:35pm And so the engineers created a key that could toggle between the arrows and the numeric keypad. They called it Num Lock. 132 / 3 / 20 May 2021 / 1:35pm But this wasn’t great. Imagine using a spreadsheet for a while. You type in the number, then you want to move to another cell with arrows, then type another number. Pressing Num Lock over and over again to switch between the modes would be slow, infuriating, and flow-reducing… 97 / 1 / 20 May 2021 / 1:36pm …particularly since Num Lock didn’t even have a light. (Imagine needing to press Caps Lock every time you wanted to capitalize a letter at the beginning of a sentence, and then needing to press it again, never seeing its current state!) 117 / 6 / 20 May 2021 / 1:36pm So the engineers came up with a power-user shortcut… and since the Shift was a natural counterpart in the Caps Lock world, it could also do the same here! The solution: you could hold Shift and press the arrow/numeric key to quickly reverse its current mode. 142 / 4 / 20 May 2021 / 1:37pm This was ingenious. Your other hand was free, after all, and holding Shift like this – some people call it a spring-loaded mode, or a “quasimode” (RIP Jef Raskin) – is much faster. You could type your number, press Shift+2 to go down to the next cell, and continue calculations. 145 / 20 May 2021 / 1:37pm …aaaaand at this point you should already know what was happening with the Figma bug. Although there’s one more delightful ingredient: 162 / 20 May 2021 / 1:38pm In the late 1980s IBM finally switched the keyboard layout in response to people complaining about a bunch of issues with the 5150 keyboard. What happened was what many consider the “God’s keyboard“ – IBM Model M, with an extended 100-ish-key layout that is still with us today. 164 / 7 / 20 May 2021 / 1:38pm That layout had its arrow keys separate from the numeric keypad… but since 5 years has passed, some people already got used to the Num Lock situation, so that had to be preserved also. You don’t mess up with people’s motor memory! 123 / 2 / 20 May 2021 / 1:39pm And if you have to keep Num Lock, you also have to keep the Shift shortcut… and that‘s exactly what was happening to the user that reported the Shift+2 bug, almost 40 years after the decisions were made. 187 / 9 / 20 May 2021 / 1:39pm The shortcut from MS-DOS was preserved in code through all the versions of Windows, from 1.0 all the way to 10! 174 / 5 / 20 May 2021 / 1:39pm And so, in Figma, Shift+2 on the regular keyboard worked as “Zoom to selection,” but pressing Shift+2 on the numeric keypad was interpreted as “↓” – and obviously did something different. 148 / 20 May 2021 / 1:40pm This also explains why this was never an issue on a Mac! Infamously, the first Mac had neither arrow keys (to force programmers to make mouse-oriented software) nor a numeric keyboard. 200 / 2 / 20 May 2021 / 1:40pm By the time they were added in 1987, they were both separate keys in sections, so the Num Lock never had to happen. 131 / 3 / 20 May 2021 / 1:40pm Fortunately, at that point, browsers gave us enough information to disambiguate between the one Shift+2 and the other Shift+2… so we could fix the bug and close it. Even though you could argue it was never a bug – just an older, barely documented convention. 203 / 20 May 2021 / 1:41pm And how did I learn this lesson? In the research for a book on the history of keyboards I’m working on, I talked to Dave Bradley who was the engineer behind those decisions back in 1981! David Bradley (engineer) wikipedia.org 369 / 6 / 20 May 2021 / 1:41pm Fun fact: He’s also a person behind Ctrl+Alt+Del… but that’s a whole different story. 306 / 7 / 20 May 2021 / 1:41pm